What is a Virtual Assistant?

What is a Virtual Assistant?

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What does a Virtual Assistant Do?

I can’t tell you how many times in the last two years I have been asked “What is a Virtual Assistant? What do you actually do?” Most of my work is Social Media Management and Website Maintenance, but there are so many options for Virtual Assistants now.

Already on the blog, I have interviewed a VA who specializes in helping leaders in the direct sales industry, a VA who focuses solely on her client’s email inboxes, and a  VA who does general office work and makes house calls! The type of work a Virtual Assitant does depends on the skills they already have or are willing to learn.

RELATED POST: Ultimate Guide to Online Training for Virtual Assistants

What is a Virtual Assistant?

“A Virtual Assistant, or VA, is an administrative professional who provides immediate professional support, services, and skills to busy entrepreneurs and business managers via the Internet.” – VAnetworking.com

A Virtual Assistant is a self-employed virtual administrative professional who works from a remote location.

Any work that can be done over the internet can be done by a VA. And actually, some of them even do work that can’t be done over the internet, like mailings, organizing paperwork, creating files, etc.

A Virtual Assistant can work for many different types of businesses. Some specialize in Real Estate or Law, some focus on artists and creatives, and some perform tasks for a variety of companies.

Virtual Assistants can work on retainer for a long period of time or be hired to complete one job, it all depends on what the client is looking for. I have some clients on a set monthly package, some I bill by the hour and a few come to me with one-off projects that I quote ahead of time.

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There are other forms of online assistants who specialize and have different titles. Project Managers help with, well, projects. Online Business Managers (OBM) help with the overall management of a business and sometimes manage other VAs via an agency. Social Media Managers help small business with all their social media marketing needs.

Who hires a Virtual Assistant?

There are many, many kinds of businesses that hire VAs. Some solopreneurs hire them to keep the smaller tasks off their plates so they can focus on what actually makes them money. Some small businesses have work that needs to be done but not enough to justify an employee.

As a self-employed professional, virtual assistants are able to provide administrative services for less than hiring, training and retaining an employee. This makes it very cost effective for many small to medium businesses.

RELATED POST: How to Score Your First Virtual Assistant Client

How much does a Virtual Assistant make?

This is a tricky question to answer. It depends on the type of work, where the VA lives and the types of clients they take on. I have seen as low as $15 and as high as $100 per hour. The average is between $25 and $40 per hour.

If the VA has special training or skills that allow them to perform specialized tasks they can charge more, just like a trained employee. Also, many VAs increase their hourly rate as they gain experience and regular clients.

RELATED: How to Price Your Virtual Assistant Services

What Tasks can a Virtual Assistant Do?

  1. Social Media Management
  2. Website Maintenance
  3. Editing/Proofreading
  4. Calendar Management
  5. Email Inbox Management
  6. Answering Phonecalls
  7. Tech Support
  8. Database Design/Management
  9. Market Research
  10. Event Planning
  11. Travel Planning
  12. Transcription
  13. Meeting Minutes
  14. Creating Powerpoint Presentations
  15. Reply and Manage Blog Comments
  16. Booking Clients
  17. Client Follow-up
  18. Bookkeeping
  19. Real Estate Document Management
  20. Creating and Mailing Client Documents
  21. Preparing Webinars
  22. Creating Landing Pages
  23. Copywriting
  24. Managing Facebook Groups
  25. Writing and Sending Newsletter or eNewsletters
  26. Graphic Design
  27. Project Management
  28. Secretarial Services
  29. Word Processing
  30. Product Launch Mangement
  31. Creating Ads for Social Media
  32. Video Editing and Uploading
  33. Podcast Editing
  34. Client Invoicing
  35. Public Relations

Want more?

Buy my Quick Start Virtual Assistant Biz ebook for only $17!

What is a Virtual Assistant? How can you become a VA? Check out this post with an explanation about what a VA does and tons of ideas on services to offer! #virtualassistant #workfromhome

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17 thoughts on “What is a Virtual Assistant?”

  1. That’s some great information. I’ve considered doing some VA work and sometimes wondered what I would need to do to start. Maybe I need to take that free course during my next span of unallocated time!

  2. This information is very helpful, and being a VA sounds like a great job for someone who is seeking flexibility in their schedule. Do you think most VAs are doing this full time or part-time, and do you think there is enough opportunity to do it full time?

    1. There are many who do this full time! I have worked part time for the last two years doing various VA work for small businesses in my area.

  3. I know several people who have used VAs. They really do alot of work! I can totally understand why someone would want to hire a VA, especially to help out in social media.

  4. I love that list of everything that a VA can do! Thanks for sharing this with us at the Home Matters Link Party, hope to see you again next week:) #HomeMattersParty

  5. Hi, I tried to access the free programs mentioned in the video, but was not able to. Can you please direct me to the links?

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