virtual assistant skills

Wondering How To Make Your Virtual Assistant Skills Rock? Read This!

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Today I’m featuring an interview that I did with Kayla Sloan from KaylaSloan.com. She is an in-demand virtual assistant in the personal finance community.

She consistently makes over five figures a month and recently came out with a Virtual Assistant training course that shares all of her secrets.

In this interview she shares all about how she got started, which virtual assistant skills she thinks are in demand now and some awesome advice.

Interview with Virtual Assistant Kayla Sloan

1. How did you first get started as a VA?

I became a VA before I even really knew what a VA was. I was freelance writing for a blogging friend of mine, and I noticed that not all of the posts I had written were being published.

So, I reached out to her to get feedback and see if she was satisfied with my work. She replied and told me that she was just overwhelmed with lots of other projects in her business. After hearing that, I just asked her if there was anything else I could help with and all of a sudden, I was now her VA!

After that, I discovered that although I’m a decent writer, my real talent and passion was in helping with business organization and other tasks behind-the-scenes as a VA.

virtual assistant skills

2. What was it like leaving your full-time job to work for yourself full time?

I left my full-time job 12 months after I got my first VA client. When I left to pursue my virtual assistant business full-time, I was terrified.

In my first week of self-employment I cried A LOT.

Taking that leap of faith to quit my job was scary! But as time went on, it became clear that this was what I was meant to do.

3. What kind of Virtual Assistant skills did you offer when you first started?

When I first started, I offered services like administrative services, email management, blog management, and social media. These were all fairly simple things to offer and were in high-demand from my clients, so I had plenty of work.

4. Do you offer those same skills now? Or have you expanded what you offer?

I have mostly moved away from virtual assisting these days to work on my own business of training new VAs, but I still offer project management and team management services to the three clients I have.

However, all of the virtual assistant skills that I’ve learned while building my business are things I’m able to teach to my course students and use for my business too!

Watch Kayla’s webinar: 3 Secrets to Stop Living Paycheck to Paycheck and Start Earning $10,000 per Month

5. What do you think the most popular Virtual Assistant skills are right now?

There are two sets of skills that seem to be popular for VAs right now. First, things like email management, basic admin services, and things like calendar management are always going to be popular because business owners know they can easily outsource those things to a VA.

But I think more specialized skills (Facebook and Instagram Ads, course or product launching help, etc) are also really popular, because business owners that are growing their businesses rapidly don’t always have time to learn those specialized skills themselves.

Plus, these types of skills are higher value for VAs too, so you can earn more by offering these types of services.

6. If you were just starting out now, what one piece of advice would you give yourself?

I would give myself the advice that hiring help, via a course or a coach, is absolutely worth it to avoid making newbie mistakes in your  business.

Also, you should always have a contract with each of your clients. I didn’t do that with my first few clients and I’m lucky that all of my clients were easy to work with, but it could’ve been a disaster!

RELATED POST: Ultimate Guide to Online Virtual Assistant Courses

7. What’s your biggest struggle with working from home?

It can get lonely, especially when you work long days. As an extrovert, I like socializing. So, I’ve made it a point to get out a few times a week!

Also you have to be very self disciplined and not get distracted by household chores, or your couch and Netflix that may be calling your name.

8. What are your top three business tools or apps?

My favorite business tools are FreshBooks. I use this for my invoicing and accounting.

I also use Asana every day to keep all of my clients, tasks, and projects organized so I never miss a deadline!

Finally, I use GSuite for my email, Google Drive, Google Docs, Google Sheets, etc. These all make collaboration easy vs having to email a Word Doc back and forth to work on a project.

VA Skills

9. What’s your best tip for finding clients?

Keep the current clients you have happy and then ask for referrals. After my first year of being a VA, I didn’t even have to pitch myself to new clients. My current clients did that for me! The majority of my business relationships have been built via word of mouth and referrals.

10. Anything else you’d like to share?

Being a VA is not passive income! It takes hard work and dedication to make your VA business a success. BUT it has absolutely been the best thing I’ve ever done!


$10K VA: Start from zero, end with a book of clients

Kayla has a course for new Virtual Assistants called $10K VA that covers:

  • Module 1: What is a Virtual Assistant?
  • Module 2: How to Find and Pitch VA Jobs
  • Module 3: Pricing Services and Getting Paid
  • Module 4: Building Client Relationships the Right Way
  • Module 5: Running the Day-to-Day as a $10K VA
  • Module 6: Overcoming Objections
  • Module 7: Making Your Business Legit
  • Module 8: Up-level Your VA Business

If you have been thinking about starting or expanding your Virtual Assistant business, then check out Kayla’s course here!

Learn about the most in-demand virtual assistant skills and how you can offer them to clients. Kayla is making over $10K per month with these skills!

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